FAQ

Here’s everything you need to know to make the most of your Moonlight Cinema experience.

Can’t find the answer you’re looking for in the FAQ section? Try searching our Help page.

GENERAL INFORMATION

What should I bring?

How do I get there?

Can I BYO?

Can I bring a dog?

Do I need to show my ticket on entry?

What is the process for lost property?

I can't find my tickets

What seating areas are available?

What time does the gates open?

Where can I park?

Can I smoke?

Do you take group bookings?

Accessibility

TICKETS

Where can I buy tickets?

Do I need to book online in advance?

How do I redeem a voucher?

Can I show the tickets on my phone?

What is Moonlight Cinema's refund policy?

Can I upgrade my General Admission ticket to Connoisseur Lounge or AAMI Gold Grass?

How do I collect or show my tickets?

Can I use an Event Cinemas Gift Card or Voucher at Moonlight Cinema?

Do you offer Companion tickets?

What if I've changed my mind or can no longer attend?

WEATHER

What if it rains?

My session was cancelled. How do I re-book?

Ticket type

Price

Moonlight Cinema acknowledges the Traditional Owners of Country throughout Australia and recognizes the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

Presenting Partner

Our Sponsors